Revolutionary customer visibility aligned with a strategy to optimise cost and service
Ultra Finishing Limited are the largest independent suppliers of bathroom products in the UK and own the following brands – Ultra, Downton Abbey, Hudson Reed, Premier Bathroom Collection, Old London and Balterley Furniture. They offer direct, door to door, pallet, dropship and container deliveries from their UK distribution centres. The business has grown through a series of mergers, acquisitions and diversification over the last 30 years and recent expansion has seen them distributing to the US, UAE and Australia. The success of the business is based on providing the latest bathroom designs, manufactured to the highest standard, backed up by market leading guarantees and exceptional customer service.
In 2015, Ultra Finishing Limited launched a revolutionary trade portal, customers would be able to check stock availability, place orders, track deliveries, pay invoices and keep up-to-date with their promotions and business developments. Offering this detailed visibility requires much more than basic "track and trace" functionality, visibility is a prerequisite to supply chain agility and responsiveness. Ultra Finishing Limited needed a partner to support and take control over their physical supply chain and logistics activates. Advanced Supply Chain understood that Ultra's multi-tiered global supply chain needed a collaborative synchronisation of both inbound and outbound events to maintain their business growth and customer promises.
Our Solution Principles
Process Improvement |Global Operations Visibility | Operational Speed and Accuracy | Lead Time Reduction | Reduced Execution Costs | Accurate Inventory Management
Our proven Intelligent Logistics drove visibility within their entire business and across their global end to end supply chain. We approached this challenge from a process perspective and built technological enhancements that met Ultra's customer’s needs.
Change management (Senior Executive Management)
Project management ( IT Software and Hardware)
Control tower and supply chain management services
Inventory planning and warehouse management
Vector WMS integrated with ERP SAP Systems
Inbound, outbound and reverse logistics management
Responsibility for assembling and controlling the supply chain and logistics resources, capabilities and technologies.
Accountability for the management, performance, cost and development of all physical Supply Chain/Logistics functions, transactions, systems and suppliers within an agreed scope.
Our Measurable Results
Operating costs reduced, in distribution, warehouse, procurement and staffing
Working capital is lowered, inventory was reduced and order cycles have been shortened
Fixed capital is reduced, logistics network becomes more flexible, therefore higher asset utilisation
Enhanced product quality, availability and customer service performance.
Develop in-house best in class technology
Lean strategies to automate processes to provide 100% next day fulfilment for orders
Extend customers order window cut-off to 1800 for next day deliveries